Denial Code 117 (CO-117, PR-117) — Meaning & What to Do
Claim Adjustment Reason Code (CARC)
What denial code 117 means: Transportation is only covered to the nearest appropriate facility.
What to do about denial code 117: Ask the provider's billing office to explain or correct this, and resubmit if needed.
CO-117 vs PR-117 vs OA-117: what the prefix means
| Code on your EOB | What the prefix means | Who typically pays |
|---|---|---|
| CO-117 | Contractual obligation — the provider writes the amount off | Usually not the patient |
| PR-117 | Patient responsibility | The patient |
| OA-117 | Other adjustment | Often another payer or plan |
The prefix tells you who is expected to absorb the amount; the number (117) tells you why.
Seeing denial code 117 on your EOB?
A denial code tells you what the payer reported, but it may not tell the whole story. Reviewing your EOB and bill together can help clarify what may need attention.
Related codes
CARC 116A pre-treatment estimate was given; this shows what would be covered.
CARC 118Charges were reduced for a specific health program requirement.
CARC 115The procedure was postponed, canceled, or delayed.
CARC 121An outstanding balance from a previous period was applied.
Keep reviewing your bill
- Medical Bill vs EOB: What Is the Difference?
- How to Dispute a Medical Bill — Find Billing Errors Before You Pay
- What Is an Itemized Medical Bill? How to Request One
Frequently asked questions about Denial code 117
What does denial code 117 mean on my EOB?
Transportation is only covered to the nearest appropriate facility.
What should I do about denial code 117?
Ask the provider's billing office to explain or correct this, and resubmit if needed.
Seeing this code on your own EOB?
Upload the EOB, the bill, or both — MD Bill Check reads the codes on your documents, compares them side by side, and flags what's worth questioning. Free, no account needed.