Denial Code 227 (CO-227, PR-227) — Meaning & What to Do
Claim Adjustment Reason Code (CARC)
What denial code 227 means: Information requested from the patient wasn't received.
What to do about denial code 227: The insurer may need information from you — call them to check.
CO-227 vs PR-227 vs OA-227: what the prefix means
| Code on your EOB | What the prefix means | Who typically pays |
|---|---|---|
| CO-227 | Contractual obligation — the provider writes the amount off | Usually not the patient |
| PR-227 | Patient responsibility | The patient |
| OA-227 | Other adjustment | Often another payer or plan |
The prefix tells you who is expected to absorb the amount; the number (227) tells you why.
Related codes
CARC 226The information requested from the provider wasn't received or was incomplete.
CARC 231This service isn't paid separately when done on the same day as another.
CARC 225A penalty was applied for not using electronic funds transfer.
CARC 234This procedure isn't paid separately.
Keep reviewing your bill
- Medical Bill vs EOB: What Is the Difference?
- How to Dispute a Medical Bill — Find Billing Errors Before You Pay
Frequently asked questions about Denial code 227
What does denial code 227 mean on my EOB?
Information requested from the patient wasn't received.
What should I do about denial code 227?
The insurer may need information from you — call them to check.
Found this code on your bill or EOB?
Upload the document — MD Bill Check decodes every code, checks the math line by line, and explains what's worth questioning.