Denial Code 272 (CO-272, PR-272) — Meaning & What to Do

Claim Adjustment Reason Code (CARC)

What denial code 272 means: Coverage/program guidelines weren't met.
What to do about denial code 272: If you believe this is wrong, you can appeal with supporting notes from your doctor.

CO-272 vs PR-272 vs OA-272: what the prefix means

Code on your EOBWhat the prefix meansWho typically pays
CO-272Contractual obligation — the provider writes the amount offUsually not the patient
PR-272Patient responsibilityThe patient
OA-272Other adjustmentOften another payer or plan

The prefix tells you who is expected to absorb the amount; the number (272) tells you why.

Related codes

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Frequently asked questions about Denial code 272

What does denial code 272 mean on my EOB?

Coverage/program guidelines weren't met.

What should I do about denial code 272?

If you believe this is wrong, you can appeal with supporting notes from your doctor.

Found this code on your bill or EOB?
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Last reviewed 2026-07-07 · MDBillCheck Editorial Team. Plain-English explanations are original wording; always verify the specific reason with your insurer.