Denial Code 109 (CO-109, PR-109) — Meaning & What to Do

Claim Adjustment Reason Code (CARC)

What denial code 109 means: This claim was sent to the wrong insurer or plan.
What to do about denial code 109: Confirm the correct insurer and ask the provider to resubmit.

CO-109 vs PR-109 vs OA-109: what the prefix means

Code on your EOBWhat the prefix meansWho typically pays
CO-109Contractual obligation — the provider writes the amount offUsually not the patient
PR-109Patient responsibilityThe patient
OA-109Other adjustmentOften another payer or plan

The prefix tells you who is expected to absorb the amount; the number (109) tells you why.

Related codes

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Frequently asked questions about Denial code 109

What does denial code 109 mean on my EOB?

This claim was sent to the wrong insurer or plan.

What should I do about denial code 109?

Confirm the correct insurer and ask the provider to resubmit.

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Last reviewed 2026-07-07 · MDBillCheck Editorial Team. Plain-English explanations are original wording; always verify the specific reason with your insurer.